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Frequently Asked Questions

The information below covers all of the questions we receive most frequently from our customers. If you have additional questions, please let us know.
Please click on a topic below for more information.



Why do I have to join Auto Bid Master to buy at Copart auto auctions?
Who is Auto Bid Master?
Can anyone join?
Do I need a dealer licesne to buy?
What are the requirements to join?
How much does it cost to join?
How do I pay my registration fee?
When will I be able to bid?
Can I inspect the vehicles?
How much does it cost to join?
Are there any hidden fees?
What are the fees that I must pay in addition to the final bid price?
Why do you need a security deposit?
Is the security deposit refundable?
How do I pay my security deposit?
How do I increase my security deposit?
How do I refund my security deposit?
How much does it cost to enter the auction for inspections?
How do I bid?
How long do I have to bid?
When can start to bid?
What is preliminary bidding?
How do I get to the bid entry page for preliminary bidding?
What is virtual bidding?
How do I bid in the virtual sale?
Can I bid in more than one virtual sale?
Can I join a virtual sale that has started?
Can I change a submitted bid?
Can I delete a submitted bid?
How can I see all my previously entered bids?
How long can I check my bids?
How will I know if my bid was the highest sale bid?
I just received an email stating that I lost the bid, but my bid amount was the same as the winning amount. Why did I lose?
How do I counter bid a seller's minimum offer?
What is interactive online counter bidding?
What is Buyer Power?
What is BID4U?
What is increment bidding?
How will I know if my bid was the highest bid?
What is Copart Night Cap sales?
I placed an Internet bid received the following message: “We're sorry. You have exceeded your bidding limits. Your bid cannot be accepted.“
I placed an Internet bid and received the following message: ”Invalid bid amount - Enter digits (0-9) only.” What does this message mean?
I placed an Internet bid and received the following message: “Current status does not allow on-line bidding. Contact your local Copart yard to clear this status.” What does this message mean?
I click on the Virtual Sale window but nothing happens. What do I have to do?
I placed an Internet bid and received the following message: “Unexpected Error occurred.” What does this error mean?
How do I pay my registration fees?
If I don't win a vehicle, do I have to pay anything?
What are the ways I can pay for the vehicles?
Who do I pay when I win a vehicle?
If I win a vehicle, how long do I have before payment is due?
If I win a vehicle, how many days do I have before storage is charged?
If I win the vehicle auction, do I pay my maximum bid amount?
Do you offer shipping services?
Do you offer international shipping?
Do you ship from US to Canada?
How do I order shipping?
How long does it take to ship a vehicle?
How do I know when my vehicle will be delivered? Will someone contact me?
What if my car was damaged while in-transit?
Can you deliver the vehicle to the residential area?
What happens if I am not available to receive my vehicle when it arrives? Can someone else sign for my vehicle?
Are there any additional fees involved?
What are the ways I can pay for vehicle shipping?
How do I buy at auctions?
Can I inspect the vehicles?
What is preliminary bidding?
What is virtual bidding?
Can anyone buy these vehicles?
What are the requirements to join?
How much does it cost to join?
When can I start bidding?
What is the security deposit for?
Is the security deposit refundable?
Do you offer shipping services?
Do you offer international shipping?
Do you ship to Canada?


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